Great Lakes Lavender Farm Return Policy
Thank you for your purchase from Great Lakes Lavender Farm. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.
Orders are typically processed in 2-5 business days. You can return your item 30 days from the date you received it.
Items that can’t be returned include: Altered Items, Tampered Packaging, Perishable Goods including fresh and dried lavender flowers/plants, Incomplete/Incorrect Items
For all returns, please include the purchased item, along with: Proof of purchase
You are responsible for all return shipping fees. Shipping fees are non-refundable. Great Lakes Lavender Farm strongly recommends that you use a trackable method to ship your return.
Great Lakes Lavender Farm does not charge restocking fees.
To return your purchase from Great Lakes Lavender Farm, place the item securely in in its original packaging, if possible, along with Proof of purchase. Please mail your return to the following address:
Great Lakes Lavender Farm
11988 Oakfield Valley Dr NE
Rockford, MI 49341
After receiving your return and inspecting the condition of your item, Great Lakes Lavender Farm will process your return. Please allow at least 1-3 weeks to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Great Lakes Lavender Farm will notify you by email when your return has been processed.
Thank you for shopping with Great Lakes Lavender Farm!